Shipping policy

1. Order Processing Time

• Orders are processed within 2–5 business days. Processing time does not include weekends or holidays.

• Once processed, you will receive a tracking number via email. Please allow up to 7 days for tracking information to become active.

Note: Processing times may vary during peak seasons, sales events, or due to factors beyond our control.

2. Shipping Times

We partner with global suppliers and warehouses to offer a wide selection of products. Therefore, estimated shipping times are:

Disclaimer: Delays may occur due to customs, carrier issues, or other unforeseen circumstances. North District is not responsible for such delays.

3. Shipping Costs

• We offer free standard shipping on all orders, unless otherwise specified at checkout.

• Any applicable duties or import taxes are the responsibility of the customer.

4. Lost or Stolen Packages

• North District is not liable for lost, stolen, or misdelivered packages marked as “Delivered” by the carrier.

• If your package is lost in transit, please contact us at shopifyagosto@gmail.com, and we will work with the carrier to attempt resolution. In some cases, we may offer a one-time courtesy replacement or store credit.

5. Incorrect Shipping Information

• It is the customer's responsibility to provide accurate shipping information at checkout.

• North District is not responsible for orders shipped to incorrectly entered addresses.

6. Customs, Duties & Taxes

• North District is not responsible for any customs fees or taxes incurred upon delivery.

• These charges are the responsibility of the customer and may vary by country.

7. Changes to This Policy

We reserve the right to update this shipping policy at any time. Any changes will be posted on this page with the updated effective date.